MSCR – Program Assistant – 1.0 FTE

Madison School & Community Recreation (MSCR) is Madison’s public recreation provider. MSCR offers a wide variety of athletic, recreational, arts and enrichment activities and classes for all ages in an accessible, inclusive setting. Programs include swimming instruction, MSCR on the Move, arts & enrichment classes, youth summer camps, sports camps & clinics, adult & 50+ fitness, adult sport leagues including pickleball, softball and tennis, and a wide variety of outdoor pursuits including paddling sports, pontoon trips, camping, orienteering and challenge courses.

As a department of the Madison Metropolitan School District (MMSD), MSCR also provides afterschool enrichment activities, clubs and sports as well as summer programming in Madison elementary, middle and high schools, Allied Learning Center and Meadowood Neighborhood Center. Afterschool clubs and sports include: arts & enrichment, homework/academic clubs, drama, dance, skiing, soccer, basketball, volleyball, cross country and much more!

Purpose of Position:  Provide administrative and clerical support for year-round MSCR Youth and Adult Arts programs and staff and art camps. 

Essential Duties and Responsibilities:

• Develop a thorough understanding of MSCR programs (e.g. season calendars, facilities, fees, and registration procedures). 

• Prepare, distribute and track pre-employment paperwork and contract agreements for part-time and seasonal staff.  Process employee payroll and maintain and organize databases of seasonal employees.

• Provide customer service, information, and assistance to the public. Communicate with community members, staff, and supervisors via multiple communication methods (phone, email, website postings, mailings, walk-ins).

• Process program registrations & confirmations using ActiveNet and Google documents. 

• Collect and deposit program fees, management of payments, and  past due fees, 

• Prepare correspondences, memos, forms, and program reports. 

• Maintain accurate records and assist with data collection. 

• Prepare materials and information for MSCR program guide

• Regular communication with supervisor/staff in a timely manner.

• Daily reception duties at MSCR West.

• Open and close MSCR West when assigned.  

• Provide backup support for other MSCR Program Assistants.

• Provide clerical support as requested by MSCR Supervisor and Specialists.  

• Work as part of the Fitness and Arts Team and assist with other duties as assigned in that department.

• Actively participate in team and department meetings and professional development. 

• Locations MSCR West
• Start Date 06/02/2025
• Hours a Week:

  40 hours/week

• Work Hours:

  Monday-Friday, 8:00am-5:00pm

• Pay Rate:

  $26.79 Hourly Wage

• Minimum Qualifications:

  • Three years of successful office experience or a combination of experience and formal training equivalent to three years.

  • Proficiency with Microsoft Word, Google Suite, and Excel.

  • Experience working cross-culturally and/or commitment to work towards improving one’s own cultural competence, i.e., valuing difference/diversity, recognizing personal limitations in one’s skills and expertise, and having the desire to learn in these areas.

• Preferred Qualifications:

  • Experience working in database systems. Examples include: ACTIVENET, MUNIS.

  • Bilingual in Spanish. 

  • Knowledge of MSCR and MMSD policies.

  • Ability to work with minimal supervision.

  • First Aid and CPR certified within 90 days of hire.  MSCR can assist with obtaining.  

  Skills, Knowledge and Abilities

  • Organizational skills and the ability to prioritize multiple tasks, work under tight deadlines, use effective time management, and work with interruptions.

  • Ability and comfort level with learning new technology/software and HR processes.

  • Ability to maintain accurate and confidential records.

  • Ability to work independently and with efficiency.

  • Knowledge of generally accepted recordkeeping practices.

Apply